I can't say that I agree that Pam and Jim are boring. I think Jim and his silent camera gestures are enough to validate his character on the show. Pam, on the other hand, is excellent eye candy.
I just watched the bad customer review episode for the first time and L'd my A O. Jim and Pam totally redeemed themselves.
I'd like to see the dude from the Hangover (sorry, can't remember his character's name) in charge, and have a perpetual blood feud with Dwight.
Jenna Fisher is hot. She's cute, but she's also free of the "derrrrrrr" expression that so many celebrities have.