I clicked the About Us link at the bottom and it says this
our company is a wholly owned subsidiary of Servicecare Support Services Ltd and has been specifically formed in partnership with many leading manufacturers to re-market graded products. Servicecare have many years experience in the refurbishment of electronic products. This has been gained by working in partnership with many catalogue companies, retailers and manufacturers.
At Electrotec we buy major manufacturer returns and refurbish them to graded standard for sale to the public or retailers. The usual reasons for these returns are because they are either; unwanted presents, delivered to the wrong address, packaging damaged, minor cosmetic blemishes, missing accessories or because of minor faults.
These returns are then tested, processed, repackaged and offered for sale. Where a repair is required this is done by one of our qualified electronic engineers, using manufacturer provided parts.
Acting as the returns centre and warranty provision agent has enabled Servicecare to gain the unique skills to ensure the graded products meet exacting standards and are suitable for re-sale. We are an authorised service centre and warranty provider for many leading manufacturers.
All products sold through this website carry a 7 day 'no quibble' returns policy and a 1 year product warranty provided by Servicecare.
Could it be because there aren't 'brand new' and are returns that have been refurbed..
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